Cyber Cafe a.k.a Internet Cafe is the most prevalent in the realm of agents, explorers and tourists, however it additionally discovers great and successive clients in young people and spends a lot of time playing PC games.
Below are the tips that we can share with Cyber Cafe business owner:

1. Give discount for login tickets

We understand that giving a discount is quite hard to manage especially when you’re still new in the cybercafe business industry. Sometimes, make special prices for your customers will make them feel happy and more satisfied with your service. You can give a discounted price to your regular customer and they might repeat your service again and again. Instead of keeping your regular customer, try to attract new members with discounted pre-paid login accounts. Sell more prepaid time with a lower price can give more attraction to visitors.

2. Keep your computer clean and fresh for every next user

We advise you to use DDS+ Diskless System in your CyberCafe because it really helps you in maintaining your PC. After the customer has finished using the PC, DDS+ Diskless System can reboot all the client PC so your client PC will be restored to an initial clean state after rebooting. Plus, you don’t need to worry about any malicious software and any virus attack because DDS+ is immune viruses. So, it always equips your next customer with a clean and fresh PC, without any problems occur.

3. Extra charge for any additional services

Some of the people who don’t have enough electronic equipment went to cyber cafe to use external hardware provided, such as printer, scanner, CD burn and fax services. If your cybercafe located at the state of tourist attraction, it is recommended to allow transferring data from digital camera to CD or flash drive and charge a bit with those provided services.

4. Sharing PC game license among your computers

All companies, internet café, and even home users are obliged by EULA (End User License Agreements) to use only the licensed game or program on their computers. This is not a big deal if you have a small internet café running and just a few clients. Instead, it went the opposite way with the larger internet café. You need 50 licensed in the same game, and it must be a huge expense for your business.

5. Increase your membership with allowing multi-player-games

Multi-player games can be played over the internet or in local networks. We know that most of the gamers have their own PC at home and play them games over the net. However, it is much more engaging to play with friends at the same place. Apart from that, it will increase your profits as many multi-player-gamer will choose your services and they also will come in groups. So, you can offer the same game to all your client computers with only a few licensed copies.

6. Increase your profit by selling side items

Besides the service provided, you can also add multiple common items to sell, such as coffee, snacks or even computer accessories. While playing games for several hours, people often feeling hungry. So, you can help them with these kinds of services by taking an order without leaving their seats.

7. Do not spend too much time updating your PC

Your time is better spent on how to generate business and increase your sales instead of updating your PC multiple times. There is no need for wasting time to install or uninstall programs every single PC a hundred times. With Diskless System, you only need to install on one machine and it will apply simultaneously to all the PCs. It’s not only can save your time but also can reduce the number of IT technician workloads.

With this technology era and security threats on the rise worldwide, the need for a great antivirus service is most crucial than ever. However, choosing the best antivirus software might be a complicated challenge. With some great choice, here is the listing of antivirus that you should consider:

1. Bitdefender Antivirus Plus

Operating system: Windows only | Maximum devices covered: 3 | Stand out features: Ransomware protection and remediation, privacy tools, optional VPN, Safepay

Pros:

• Password manager
• Subscription includes frequent updates
• Option for integrated VPN
• Many features
• Ease of use
• Accurately blocks malware
• Effective against ransomware

Cons:

• Can be resource intensive
• Online account requirement
• Basic bonus tools
• Incomplete ransomware cleanup

Bitdefender Antivirus Plus 2019 is one of the best antivirus software packages money can buy. The product is Bitdefender’s starter antivirus package for the Windows platform. It delivers strong protection, providing the essentials of malware searching tools, and some extras as well. It rises towards the top of our list of the simplest antivirus software packages.

2. Norton Antivirus Plus

Operating system: Windows only | Maximum devices covered: 1 | Stand out features: Advanced privacy security, financial security, global civilian intelligence network

Pros:

• Stays up to date with latest malware threats
• Lite on system resources
• Affordable subscription
• Easy and intuitive dashboard
• Multi-platform support
• Around-the-clock customer support via phone
• Reliable file storage and backup options
• Norton Power Eraser tool blocks suspicious software

Cons:

• Unreliable browser extensions
• The software impacts performance
• Lack of secure web-browser

In short, Norton does ensure excellent malware protection without hurting system performance in the course of scans. Although this solution is relatively expensive, the Premium plan is jam-packed with features, backup solution and 25 Gb of storage online. What all of the Norton packages lack is file shredding, a secure web-browser, and encryption of files.

3. F-Secure Antivirus SAFE

Operating system: Windows, Mac, Android, iOS | Maximum devices covered: 3 | Stand out features: Browsing and banking protection, Family Rules, ransomware protection

Pros:

• User-friendly
• Strong value
• Mobile device finder
• free several security tools, like a router check

Cons:

• Has some false positives
• doesn’t stop online threats from infecting your computer

Here is F-Secure Antivirus SAFE’s winning formula: start with strong antivirus software, and then include even more features to fully protect a user’s system. These tools include banking protection for the safest online shopping, and safety tools that are family-centered. Another useful feature looking beyond your Windows computer is a locator for the loss of your Android or iOS mobile device, Additionally, if the device can’t be found, there is the option to remotely lock or delete it which at least keeps the data safe.

4. Kaspersky Anti-Virus

Operating system: Windows only | Maximum devices covered: 5 | Stand out features: Automatic scans, drive-by crypto-mining infection prevention, simplified security management

Pros:

• One of the best performing security packages
• Supremely easy to use
• Nearly perfect malware protection
• Webcam protection, hardened web browser
• Mac, Android antivirus software included
• Two-factor authentication for online account

Cons:

• Kaspersky’s full suites offer better value
• Heavy system impact during full scans
• Unlimited VPN usage costs extra
• Password manager limited to 15 entries
• Parental controls not as good as top-tier program

Kaspersky takes first place among mid-range antivirus software products, thanks to its excellent malware protection and a full assortment of extra features and tools. Kaspersky Internet Security includes a secure browser, a virtual keyboard, specialized protection against ransomware, webcam protection to guard your privacy. There’s VPN client software that automatically switches on when you connect to an unsafe Wi-Fi network, but data usage is limited unless you pay extra.

Recommendations:

We understand that choosing the most effective and competent antivirus is uneasy. By using our DDS+ Diskless System Solution, you don’t have to worry about all the virus and malware attacked. The diskless system could restore to the initial clean state after rebooting the PCs. Worry no more about any malicious software and virus attack. DDS+ solution could just recover upon reboot.

For any inquiries;
Phone: +603-7981 6878
Mobile: +6016-922 1248
Fax: +601-7980 7668
Email: enquiry@michaelsoft.com.my

Social media marketing is the use of social media platforms to connect with your audience to build your brand, increase sales, and drive website traffic. It is also one of the effective techniques in digital marketing that you should use. However, many people especially beginner, likely to make mistakes that leads to marketing failure. Below is the example of mistakes that people usually do:

1. Try all things at one time

• People especially beginner tends to try everything across the networks and start acting on each network they can find. They attempt to use every content format they ever heard and think that they could use every fancy-sounding new marketing train. As a result, it is lack of quality if you can see. Apart from that, they will feel that they are not using enough networks, not doing enough or not trying hard enough.
• Apart from the fact that most people, who are starting out have no relevant audience to speak of in any network, you also need to figure out the basics of each network before you can see the results.
• It really takes time for social media to achieve the goals. Indeed, if you already know what you’re doing, the process will get more effective and can lead to open up a new network.
• But first and foremost, you really need to think twice about every single step in every network you want to use. Starting everything at once may lead to failure. No results, even more frustration that you will get.

 

2. Get your basic right

• This is the most common mistake that some of the beginners have made. It may be because of poor blog layout, missing avatar or bio on Facebook, forgot to put on the share button on blog, and even have no content idea of what to post.
• So, to avoid this from happening, get all of your basic thing completed. Fill in the profile in every network that you had registered. Instead of upload the picture, you have to make your content shareable and study what content you should share on your social media platform and where you are going to get them.

 

3. Over expecting the result in a short time

• One of the common mistakes is majority of people predict that they will get the sale results after a few days or weeks of sign up. Honestly, the result of followers, engagements or traffic page should show after a few weeks, the real and huge success of social media is for the persistent with a consistent social media strategy who keeps going for months and years.
• What to be clear with Social Media Marketing is, it often success after a long time of continuously good performance. It does not work with trying other social media for a few days or weeks and then tries something else in a short time just because the results are not as expected since it is not showing a fast result.

 

4. Selling and promoting too early

• People read the big success stories of bloggers and social media influencers from their activity and selling huge numbers of products. People do not realize that before they achieve those stages, they must achieve the bottom obstacle whereas getting traffic and audience building, that needs oblation of time for branding needs. You get all those, then only you can proceed with the monetizing activity.
• Starting with the wrong procedure and trying to sell before you provide value and have followers might be leads to failure.

 

5. Not focus on content and value, focus too much on design tools instead

• In Social Media Marketing, it is not the blog with the most professional design is even matter, but the value and content that you can provide to the followers, that can increase engagement with them. It is generally wasting time and money in order to make everything perfect especially at the early stage, in which you are still in try and error phase of activities.

We hope that with these listing of common mistakes of social media can help you to at least avoid falling into these traps.

Network-attached storage isn’t just for big businesses. In most homes today you’ll find a plethora of desktops, laptops and mobile devices – so a central repository for your important files makes sense. It ensures that you can access your data from wherever you happen to be, even if you’re out on the road, thanks to the easy-to-use remote-access services that come as standard. And, if one of your hard drives fails, it’s good to know that a multi-disk RAID array is keeping your data safe.

More than this, modern NAS appliances can also run all sorts of useful network applications, from media servers to databases, wikis and security camera management systems. No matter what your needs, a NAS can help – so read on to find out which is right for you.

1. QNAP TS 251A NAS drive

Specifications:

• Intel Celeron N3060 dual-core 1.6GHz (up to 2.48GHz)
• 2x Gigabit Ethernet
• 2x rear USB 3.0 port, 1 x HDMI, 1 x front USB 3.0 port, 1 x USB 3.0 micro B port, 1 x SD card slot
• 1x 70mm fan
• Max capacity: 2x 8TB 3.5in SATA 3 disks
• 102 x 169 x 219 mm (HxWxD)

 Pros:

• Powerful hardware
• Loads of features
• Easy setup
• Loads of features and apps
• Fast file transfers

Cons:

• Expensive
• Does not come with hard drives installed
• Low-quality video transcoding
• Sometimes buggy software

The QNAP is an undoubtedly impressive NAS drive. It is a high-end two-bay NAS, with a slew of features to make accessing your files easier, no matter where they’re stored. The USB QuickAccess port is particularly innovative since it means you can access your NAS’s files, and even its configuration interface and installed apps, over USB when there’s no network available.

2. QNAP TS 451A NAS drive

Specifications:

• Intel Celeron CPU
• Built in AES-NI hardware encryption engine
• 4GB memory
• HDMI multimedia output (4K, 1080p)

Pros:

• QuickAccess port offers great flexibility
• User-friendly interface
• Ease of setting up
• NAS which at the same time is DAS, too
• Comprehensive feature set
• Useful SD card slot
• Quick backup button

Cons

• USB 3.0A to Micro B cable not in the box

If you’re deciding to expand your current home entertainment setup or are interested in building up a decent local library of media then you should consider QNAP TS-451A. The TS-451A is simple to set up and configure and you can be up and running in a very short amount of time with zero technical knowledge required.

3. QNAP TS 453A

Specifications:

• Intel Celeron N3150 1.6GHz (Burst to 2.08GHz)
• Hardware Encryption AES-NI
• 4GB (2x 2GB) TS-453A-4G, 8GB (2x 4GB) TS-453A-8G
• Intel 8th Gen HD Graphics

Pros:

• Supports IoT solutions
• Impressive 128k sequential performance
• Versatile

Cons

• Weak CIFS performance

The TS-453A may garner special interest from IoT developers due to its versatility, especially since many vendors have yet to include such developers in their target market. The QTS App Center also provides access to IoT applications, in the event that users wish to simply implement IoT technology without necessarily innovating in that field. The TS-453A is capable of delivering reported transfer speeds of 414MB/s read, with almost no reduction in performance when its AES-NI hardware-accelerated encryption engine is used. As with many of QNAP’s NAS units, the TS-453A also provides real-time and offline 4k video transcoding. In addition to its video transcoding capabilities, several other features make the TS-453A a well-equipped media center, including QNAP’s OceanKTV karaoke app, two HDMI ports, and the built-in App Center.

4. QNAP TS 253A

Specifications:

• Intel® Celeron® N3150/N3160 1.6 GHz quad-core processor
• Hardware Encryption AES-NI
• 8th generation Intel HD Graphics
• 2 x Gigabit Ethernet Ports, Wake on LAN

Pros:

• Best performance
• Material design that can keep low temperature

Cons:

• Frequency of CPU is lower than predecessor
• Today’s best QNAP TS-253A Lazada Deals

The QNAP TS-253A Two-Bay NAS Enclosure runs on the QTS 4.2 operating system and is able to function as a NAS server for data backup, file archiving and synchronization, remote access, and home entertainment. It is designed for SMB users and is compatible with Windows, Mac, Linux, and UNIX systems. The TS-253A is also able to perform on-the-fly and offline video transcoding; including Full HD 1920×1080 content and playback of 4K content with 7.1 channel surround sound via the HDMI ports.

So, which is best for your small business?

It may be tempting to save a few dollars by buying a 2 bay NAS instead of a 4 bay device. Spending a few extra dollars now can save you a lot of headaches and cost in the future. So you ought to plan for the present as well as future demands. You can also consider buying a NAS device that offers the possibility of swapping the drives, so expanding the storage capacity will be an option.

Are you currently running an internet cafe business? Or are you deciding to open a new one? Internet cafe, also known as Cyber Cafe is a place where clients are provided with access to hi-speed internet, various kinds of PC games and other computer services.

It is hard to oppose those traditional internet cafes that are already on their way out. Many cybercafes have gone out of business because some of the modern mobile phones are provided with a function to get easy access to the internet. Most internet cafe owners are shifting their operations into eSports and game centers. Of course, the advanced complexity of internet cafe business requires a modern and effective management system. That is why using powerful internet cafe software plays a significant role in terms of applying successful management. One of the most vital tools to build up a qualified internet cafe is using operative software.

DDS+ RECOMMENDED

Diskless environment is important nowadays. If your company has a lot of PC running, Diskless Solution is the best choice for you. MichaelSoft provides the best diskless system that can help you to restore a clean system after each reboot, as well as keep your computer FREE of Virus and Trojans. Also, with diskless system, it can help you to update all your PC’s with only a single click. Amazing right?

If you’re currently stress and mess up because of hard disk crash and virus infection, or also getting a headache because of spending too many hours to troubleshoot your computer problems, this article is worth to read. This is because the diskless system doesn’t require a hard disk to maintain.

It can also save you from spending and invest more money to buy replacement of corrupted and damaged hard disk drives. No more worries of hard disk crash, virus infection because the system is immune to viruses! Your time is better spent focusing on your revenue-generating business instead of spending your time on troubleshooting your computer problems.

What amazing about the diskless system is, it’s hassle-free. If you have hundreds of computers there is no need to install or uninstall programs on every single PC a hundred times, you only need to install on one machine and it will apply simultaneously to all the PCs and that’s it!

This Diskless Network Solution has been used by many Cyber Café, Educational Institutions, Laboratory, Tutorial Center, Library, Corporate offices, Associations and Call Center in Singapore, Indonesia and Malaysia. We have helped many Malaysian managing their small Cyber Cafe and also tutorial center owners to upgrade their computer system to our affordable diskless system.

By centralizing the operating system, other applications, games and data in the server, it will enable deployment of storage virtualization resulting in super-fast server and client desktop deployment.

Click here to know more about our diskless systems

WeChat Pay is finally ready to be unveiled to all Malaysians. What’s most significant is the fact that with this rollout, Malaysia is the first foreign country in the world outside of China to have WeChat Pay enabled in local currency. This would potentially allow for widespread and seamless adoption of the service, allowing Malaysians to use WeChat Pay in Ringgit Malaysia.

Wechat is quite different from other chatting apps. Instead of using it by sending high-quality pictures, there are many types of features that Wechat provides. Read on if you want to know more!

While other social media platforms might be part of your digital marketing strategy, WeChat is an application to consider as well, especially if you want to increase brand awareness and engage with your Chinese-speaking customers.

If WeChat started as a messaging app, it is now much more than that!

Here is a list of (some of) the things you can do with WeChat:

• Message your friends
• Share on your timeline (like you would on Facebook)
• Transfer money
• Top-up your phone
• Order a cab
• Buy movie tickets
• Order your dry cleaner
• Order food
• Invest money in a wealth management plan
• Book a train or plane ticket

 

Quick Pay and Cashless

Same to other e-wallets, WeChat also can make a transaction quickly and easily using QR Code.  Simply show the generated QR code to the merchant to scan and enter the payment pin to complete the transaction. All you have to do is link your debit card to your WeChat Pay MY account. Once that’s done, you can top up your e-wallet balance and start purchasing things with WeChat Pay MY at both online and offline outlets. And what’s cooler is that an offline payment feature has been launched recently, with KK Super Mart being the first chain store in Malaysia to accept WeChat Pay MY.

Send and Receive Money With ‘Money Packet’

Instead of that, with Wechat Pay, you can send and receive money with ‘Money Packet’ with your contacts. Money Packet is an in-app feature that allows you to conveniently make payments between individuals or groups.  You can also send the money by expressing wishes in the message box! Interesting right?

Topup Your Phone

You can just make a top-up using Wechat Pay in the apps. This includes telcos like Altel, Celcom, Digi, Friendi, Maxis, Merchantrade, Tune Talk, U Mobile, and XOX.

Money Withdrawal From Your Wallet

Unlike the controversy of our very own Touch ‘n Go, it is a pleasant surprise to find out that we can withdraw WeChat Pay balance here without much fuss, ironically even before its official launch! you can withdraw your WeChat balance as low as RM1 to 29 banks at the time of writing. The limit to withdraw is RM10,000 per month.

How can you leverage this integrated nature of WeChat in order to promote your business and brand in China?

WeChat enables companies and individuals to create “WeChat Official Accounts” in order to promote their company or brand. These accounts are to some extent similar to Facebook Pages: anybody can follow them and will then receive push notifications from them.

To a large extent, WeChat marketing is the art of gaining followers to your account, getting them actively engaged with it and eventually converting them to customers through the bottom-menu that they can use to purchase items or reach out to you.

Click HERE to read more about Wechat Marketing.

We have been in cybercafe solution provider for more than 10 years and still counting. So, we would like to share with you guys about a few common problems happen to the cybercafe business, which leads to cybercafe closing.

WHY SOME OF THE CYBERCAFE CLOSED DOWN?

[scenario]

“I want to open a cybercafe.”
“Do you have money? Because I wanna open a cybercafe too, I need some extra capital.”

“No, I got no money.”
“Hey, if you don’t have the capital for opening a cyber cafe, how do you still intend to open one?”

“I have technical knowledge to manage your cybercafe.”
“Oh… why not join me for opening one, but you’ll need to pay a sum of money for your share in the business though.”
 

1. Partners or Staff’s Credibility

Cybercafe operators, do not consist of one person. They had partners to overcome the financial issues and technical issues. Usually, there are some partners who contribute the most for finance, while the others are for technical. This itself is a problem. How much can you trust your partner in handling the operations when you’re not around to observe and manage it or know how to manage it?

Some businesses close down because of partnership. They had doubts about each other’s trustworthy. Those partners who’re good at technical tend to siphon the money into his own pocket without being traced. Even the cashier also takes advantage of the billing system. For example, some of the customers who paid a package rate of $10 for 10 hours who left before the timer is up, say he played only 6 hours, the remaining 4 hours were given to other customer and the cashier charged him for $2 per hour, therefore the cashier has siphoned $8 out of that PC.

Some billing systems had a loophole, hack-able by customers, cybercafe owners who always opt for software that is free, or cracked version will have lesser revenue. Even paid version will also be hacked as well, this probably happens when the owner stored his million-dollar bank account somewhere in the cybercafe.

Nobody is hardworking. Even the boss is also slack sometimes!
 

2. Bad Staffs Working Attitude

Some business has staffs that are not committed to their work. When the boss is not around, they will be slacking. Lack of supervision or managing will allow them to do whatever they want.

How will this make a cybercafe business fall?

When a customer want’s to complain about their computer, the staff is ignorant about it. That pisses off the customer right away. This dissatisfied customer will never come back anymore unless he has no choice but to come back. Competitors wish that you had more dissatisfied customers so they can earn more profit.

If the staff acknowledges the problem, he will fix it when he has the ‘time‘. However, why is there a complain about the computer in the first place?

• Games are not up to date. Staff didn’t update the game when they had the time.
• Games are not working. Staff didn’t install the game properly or the link to the game server were inaccurate.
• Games are not listed in the game menu or desktop. Staff didn’t install the game AT ALL.

Cheap stuffs ain’t good quality
 

3. Poor Software Choices

The receptionist who take advantage of the billing system case above was a good example. Although there are software that is cheap, or even free, but they come with risk. Some business suffered loss due to downtime, that is causing by;

• using cracked version of software or freeware
• update cracked version software
• installing new software due to outdated version of cracked software
• installing new software due to “no more support” freeware
• installing new software that is UNSTABLE or BUGGY freeware

If the business is willing to take the risk to use such ‘troublesome’ software, in the long run, it will ruin the business image. These freeware, or cracked version can be hack easily, as they are not fully stable. When a billing system is hacked, potential profit will be gone as well.

Customer doesn’t have the patience to deal with such unstable software. For instance, the game menu that doesn’t work, the billing system that always crashes and loses revenue records and miscalculated charges.

Imagine that the money that you could have earned went to someone else’s pocket.

There’s no loyal customer in Cybercafe business. If there’s a cheaper rate cybercafe, why would they spend more for the same services?
 

4. Lack of Maintenance and Software Upgrades

Some business closes down because they didn’t maintain or upgrade their hardware to satisfy the need of the gamer. It became the competitor’s opportunity to open a new cybercafe and capture all those dissatisfied customers. Once the competitor maintained their performance, there’s hardly any chance the customer will return to the cyber cafe which they visit before. Unless it’s a full house at the competitor’s place, but the leftovers from competitors were not able to feed those cybercafes who still have lousy machines. That is why some of the competitors when they are able to open a cybercafe, will make sure that they are able to open a BIGGER one to ‘eat’ other cybercafe’s dissatisfied customers.

In an area with a lot of competition, the best way to beat all the other cybercafe competitors is to offer better service than the rest, at the same rate, and be BIG. Crowned as the big boss in the area, with the same rate, customers can get better gaming experience. Why spend more for crappy, lag, century-old wooden machines that don’t satisfy customer’s gaming needs when there’s a cybercafe who can offer EXCELLENT service at the same rate?

Everybody wants to play with a FAST computer, LCD and BIG monitor screen, SMOOTH as silk tofu internet speed, razor SHARP precision of mouse, and SNAPPY keyboard. Good ambiance, such as lighting, decorations, air condition, background music, and friendly staff plays a part in becoming a good cyber cafe.

Related post: Tips on how to make your cybercafe business running successful